1. Introduction

Your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect our users' personal data in compliance with Legislative Decree 196/2003 (Personal Data Protection Code) and Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR).

By accessing our website and using our services, you consent to the processing of your personal data as described in this Policy.

2. Data Controller

The Data Controller is Vilemo.Shop, with registered office at Via Sardegna 7, 81022 Casagiove (CE), Italy, VAT number 03705220618.

3. Types of Data Collected

We collect and process the following personal data:

• Identifying Data: Name, surname, address, phone number, email address, date of birth.
• Payment Data: Information related to credit cards and other payment methods.
• Browsing Data: IP addresses, information about the devices used to access our website, details about visited pages.
• Cookies: We collect data via cookies to enhance the browsing experience (see the "Cookies" section for more details).

4. Purpose of Data Processing

The personal data we collect is used for the following purposes:

• Execution of sales contracts and provision of services.
• Management of orders, shipments, and invoicing.
• Communication regarding offers, updates, and promotions (only if the user has given consent).
• Compliance with tax and accounting obligations.
• Protection against fraud and abuse.

5. Data Processing Methods

Data is processed using IT and telematic tools to ensure data security and prevent unauthorized access or unlawful processing.

6. Data Retention

Personal data is stored for the time necessary to achieve the purposes for which it was collected and in compliance with applicable laws. In general, order-related data will be retained for a minimum period of 10 years for tax purposes.

7. User Rights

As a user, you have the right to:

• Access your personal data.
• Request the correction, update, or deletion of your data.
• Object to the processing of your data or request processing restrictions.
• Request data portability.
• Withdraw consent to data processing, where applicable.

To exercise these rights, you can send a request to vilemo.group@gmail.com.

8. Data Sharing with Third Parties

The personal data collected may be shared with third parties only when strictly necessary for the execution of the requested services, such as:

• Payment processing companies to manage transactions.
• Couriers for product shipments.
• Consultants and professionals for tax and legal obligations.

9. Data Transfer Outside the European Union

In case your personal data is transferred to countries outside the European Union, we will ensure that all necessary protection measures are implemented as required by the GDPR.

10. Cookies

Our website uses cookies to improve the user experience and analyze site traffic. You can choose to disable cookies in your browser settings, but this may limit some site functionalities.

11. Changes to the Privacy Policy

This Privacy Policy may be updated periodically to comply with new laws or business practices. Any changes will be published on this page.

12. Contact Information

For any questions regarding our Privacy Policy or to exercise your rights over your personal data, you can contact us at:

📌 Vilemo.Shop
📍 Address: Via Sardegna 7, 81022 Casagiove (CE), Italy
📧 Email: vilemo.group@gmail.com